Returns and Refunds

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

Customers will be responsible for paying return shipping costs.

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

 

  • HOW IT STARTED

    A simple decision became a movement.

    What began as a gray hair journey grew into a community of women embracing confidence, style, and authenticity at every stage of life.

  • WHAT WE BELIEVE

    Gray isn't the end. It's the beginning.

    We believe confidence has no age limit and that every woman deserves to feel visible, stylish, and empowered in her own skin.

  • IT'S MORE THAN HAIR

    It's about the whole woman.

    Go Gray Be CHIC is more than gray hair. It's about confidence, style, mindset, self-expression, and creating a life that feels as good as it looks.

Meet The Founder

Hi! I'm Sharron

In September 2019, I made the decision to stop coloring my hair and embrace my natural gray. What began as a personal journey quickly became a passion for helping other women navigate the emotional, physical, and style-related challenges that often come with going gray.

I started my YouTube channel in 2019, sharing my experiences and lessons learned along the way. Then, in June 2021, the vision became bigger than hair.

That's when Go Gray Be CHIC® was born.

Today, GGBC is a community dedicated to helping women embrace gray hair with confidence, style, and authenticity. Through videos, education, apparel, and inspiration, our mission is simple:

To help women realize they don't disappear with age—they evolve.

SHOP THE REBEL COLLECTION

By The Numbers

✔️ Licensed Hairstylist: 30+ Years

✔️ Certified Style Coach™

✔️Gray Hair Journey Started: September 2019

✔️ YouTube Channel Started: December 2019

✔️GGBC Established: June 2021

✔️ Founder of Go Gray Be CHIC®

Own Your Gray, Own Your Glow

From Confidence and style to reinvention and self-expression, the journey continues on YouTube.

WATCH ON YOUTUBE